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Octo Assist

For healthcare

Accessibility widget for healthcare websites

Octo Assist gives patients a button to adjust your pages, with larger text, clearer contrast, a readable font and read aloud. It helps people read care information and find forms. It does not fix your site's code, and it does not meet healthcare accessibility rules for you.

The challenge

What gets in the way for your visitors?

Three things that make healthcare websites hard to use, and that the right tools can ease.

  • Patients who are unwell or stressed

    People often visit a healthcare site when they feel ill, worried or tired. Many patients are older and have changing eyesight. Small, faint text is harder to read in that state.

  • Dense care information

    Visit prep, medicine instructions and coverage details are long and important. Missing one line can mean a missed appointment or a wrong dose.

  • Forms and portals on other systems

    Booking forms and patient portals often come from other vendors and run on their own domains, where your own changes don't reach.

How does it help patients?

See how these tools help people with low vision and older adults.

What do accessibility rules mean for healthcare websites?

In the United States, many healthcare providers are covered by the ADA, and providers that receive federal funding can have other federal duties too. These rules are about the site's own code and content. The ADA guide explains them in general terms.

A widget does not make a healthcare website meet these rules. Treat it as an extra option for patients, alongside fixes to your site.

What should you still fix?

  • Label every field in booking, intake and contact forms, and make error messages clear.
  • Ask your portal and booking vendors how their tools work with screen readers and keyboards.
  • Make patient forms and leaflets available as accessible web pages, not only as PDFs.
  • Write care instructions in plain language with clear headings.
  • Check text colors with the color contrast checker.

The website accessibility checklist covers the rest. To install, follow the guide for WordPress or any website.

Frequently asked questions

Does the widget make a healthcare website ADA compliant?

No. ADA and related rules are about your site's own code and content, such as form labels, image descriptions and keyboard access. The widget gives patients extra tools but does not change that code.

Does the widget collect patient information?

No. It has no visitor accounts, sets no cookies and does not collect page content or what patients type into your forms. Each patient's settings stay in their own browser. The only thing sent to you is a report a visitor chooses to write with Report a problem.

Will it work on our patient portal?

Only if you can add the install code to the portal's pages and the portal runs on a domain you have registered. Portals from other vendors often run on their own domains, so check with your vendor.

Can patients use it on their phone?

Yes. The button and panel work in mobile browsers. A few tools that follow the mouse pointer, like the reading guide and big cursor, are most useful on a computer.

Other industries

Give every visitor the tools they need

Create an account, add your website and preview the widget in minutes.