Frequently asked questions
Straight answers about how Accessibility Widget works, what it can and can't do, and how billing works.
About the widget
What is this accessibility widget?
It is a small script you add to your website that gives every visitor a button for adjusting the page to their needs. Visitors can enlarge text, add spacing, raise contrast, switch to a readable font, have text read aloud and more. Each visitor's choices are saved in their own browser, so they stay on as they move between pages.
How do I add the widget to my website?
You paste one line of code into your site. Create an account, add your site's domain, and copy the script tag from your dashboard. Paste it just before the closing </body> tag, or into your platform's custom code setting. The button appears on your site straight away.
Will the widget slow down my website?
No, it is built to stay out of the way. The script is about 6 KB compressed, loads after your page content, and does nothing until a visitor opens the panel and turns on a tool.
Does the widget make my website WCAG or ADA compliant?
No. The widget gives visitors tools to adjust how your pages look and behave, but it cannot fix problems in your site's own code, such as missing image descriptions, unlabeled form fields or a confusing heading structure. To meet WCAG, those issues need to be fixed in your code. We recommend an accessibility audit and testing with people who use assistive technology.
Which websites and platforms does it work with?
It works on any website where you can add custom code, including WordPress, Shopify, Webflow, Wix, Squarespace and sites you build yourself with React, Next.js, Vue or plain HTML.
What data does the widget collect about my visitors?
None about who they are. A visitor's settings are saved only in their own browser. The widget does not set cookies, does not track visitors across websites and does not send their choices to us. We only count how many times the widget loads on your site, so you can see usage in your dashboard.
Does the widget work with screen readers and keyboards?
Yes. The button and panel can be used with a keyboard alone and are labeled for screen readers. The widget does not replace a screen reader: people who use one already have the tools they need, and your site's own code decides how well it works with them.
Can I change how the widget looks?
Yes. From your dashboard you can pick the button color, place the button on the left or right, and choose which tools appear in the panel. The dashboard only accepts colors dark enough to keep the white text on the button readable.
Can I use the widget on more than one website?
Yes. Each website gets its own settings and its own line of code. How many websites you can add depends on your plan.
Plans and billing
Do I need a credit card to get started?
No. You can create an account, add your first website and preview the widget for free. Choose a plan when you are ready for the widget to appear on your live site.
How does billing work?
Plans are billed monthly or yearly, as shown on each plan, through Stripe. From the billing page in your dashboard you can update your card, download invoices and change your plan.
What happens if I need more websites than my plan allows?
You are never charged extra automatically. To add more websites, switch to a plan with a higher limit from your billing page.
Can I cancel at any time?
Yes. You can cancel from the billing page in your dashboard. Your plan stays active until the end of the period you have paid for, and then the widget stops appearing on your sites.
Still have a question?
Email us at support@example.com and we'll get back to you.
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